+90 212 852 08 22 info@citylifeistanbul.com

Frequently Asked Questions

On occasions we are unable to send all of the items you have ordered. We will send you an email if you are to expect any missing items from your order so please check your mailbox. Some details may also be printed on your despatch note. We will refund any payment taken for items not sent. If you have not received an email from us or if there is no information on your despatch note, please visit our Ask Us page and we resolve the issue for you as quickly as we can.
If your order has not arrived by the estimated delivery date we're here to help but it's worth checking a few things before getting in touch. It will take between 3 and 5 days for you to receive your order, we will email to confirm once your order is on its way.

Turkishbazar offers you multiple payment methods.

You may use Cash on Delivery and Direct Bank Transfer to make your purchase.

Turkishbazar also accepts payments made using Visa, MasterCard and Maestro credit/debit cards in Afghanistan.

There are NO hidden charges when you make a purchase on Turkishbazar. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Turkish Bazar is an online shopping platform which offers Turkish products directly from the Turkish market to the international customers without any intermediary.
Turkishbazar offers its products in retail as well as wholesale. Customers interested for wholesale Turkish products, please contact us. 
We get our products directly from the Turkish stores in Turkey. Therefore, our products are 100% original and manufactured in European standards for Turkish consumers.

If you are not comfortable making an online payment on Turkishbazar.net, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (C-o-D) payment is 7000 Afghani. Foreign currency cannot be used to make a C-o-D paym

Yes, it's necessary to log into your Turkishbazar account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.

You'll have access to a personalized shopping experience including recommendations and quicker check-out.